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Privacy Policy

Effective Date: April 1, 2026 · Last Updated: April 1, 2026

Culturally Elevated ("CE," "we," "our," or "us") is committed to protecting the privacy of individuals who visit our website and use our services. This Privacy Policy explains how we collect, use, share, and protect information in connection with our website located at culturallyelevated.com (the "Site") and our associated platform and services.

By using the Site or our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this policy, please do not use the Site or our services.

01. Information We Collect

We may collect the following types of information:

  • Contact information — such as name, email address, job title, and organization name, when you submit a contact form, request a demo, or otherwise communicate with us.
  • Usage data — including pages visited, time spent on pages, referring URLs, browser type, device type, and IP address, collected automatically when you visit the Site.
  • Communication data — the content of messages or inquiries you send to us via forms or email.
  • Payment information — billing details processed through our payment provider, Stripe. CE does not store full payment card details on our servers.
  • Platform usage data — information related to how authorized users interact with the CE Platform, including session activity and feature usage.

02. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and provide requested services
  • Process payments and manage subscriptions
  • Operate, maintain, and improve the Site and CE Platform
  • Send service-related communications, including account notices and updates
  • Analyze usage patterns to improve user experience
  • Comply with applicable legal obligations
  • Protect the security and integrity of our Site and services

We do not sell personal information to third parties. We do not use your information for automated decision-making that produces legal or similarly significant effects without human review.

03. Third-Party Services

We use the following third-party providers to operate our Site and services. Each provider operates under its own privacy policy and terms of service:

  • Netlify — website hosting and deployment infrastructure
  • Stripe — payment processing for platform subscriptions
  • Formspree — contact form submission processing
  • Zoho Mail — business email communication
  • Google Analytics — website usage analytics and visitor behavior tracking

These providers may collect and process data in accordance with their own privacy policies. We encourage you to review those policies directly. CE is not responsible for the privacy practices of these third-party providers.

04. Cookies

Our Site uses cookies and similar tracking technologies to enhance your experience and collect usage data. Cookies are small data files stored on your device. We use:

  • Analytics cookies — via Google Analytics, to understand how visitors use the Site and which pages are most visited.
  • Functional cookies — to support basic site functionality and remember your preferences.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our Site may not function properly without cookies. You may also opt out of Google Analytics tracking by using the Google Analytics Opt-out Browser Add-on.

05. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. Contact form submissions and inquiry records are generally retained for up to 24 months. Platform usage data is retained for the duration of your subscription and for a reasonable period following termination to comply with legal obligations.

When information is no longer needed, we take reasonable steps to delete or de-identify it in a secure manner.

06. Your Rights

Depending on your location and applicable law, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information, subject to legal retention requirements
  • Object to or restrict certain types of processing
  • Withdraw consent where processing is based on consent
  • Request data portability in a structured, commonly used format

To exercise any of these rights, please contact us at the email address listed at the bottom of this policy. We will respond to verified requests within a reasonable timeframe and in accordance with applicable law.

07. Children's Privacy

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete that information promptly. If you believe we have collected information from a child, please contact us immediately.

08. Limitation of Liability

Culturally Elevated is not responsible for service interruptions, data loss, or security incidents caused by third-party providers including Netlify, Stripe, Zoho Mail, Formspree, or Google Analytics. Each such provider operates under its own terms and liability framework. Culturally Elevated's total liability for any claim arising from use of this website shall not exceed the amount paid by you to Culturally Elevated in the three months preceding the claim.

To the maximum extent permitted by applicable law, CE disclaims all warranties, express or implied, regarding the security or uninterrupted availability of the Site or any third-party services. We implement reasonable administrative, technical, and physical safeguards to protect your information, but no security measure is perfect or impenetrable.

09. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last Updated" date at the top of this policy. We encourage you to review this policy periodically.

Your continued use of the Site or our services after any changes to this policy constitutes your acceptance of the updated terms.

Privacy Questions

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at:

legal@culturallyelevated.com

Note: Set up Zoho alias before launch — legal@culturallyelevated.com forwarding to jay@culturallyelevated.com

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