Jay Palmer speaks to leadership teams, quality executives, and aspiring leaders on the internal and strategic patterns that determine how far organizations — and people — go.
Inquire About Speaking →
Jay's talks are built around one central argument: that most organizations — and most people — are working hard in the right direction, but thinking about the problem from the wrong starting point.
Whether the audience is a room full of health plan quality leaders navigating Stars performance, or a room full of leaders navigating the internal negotiations that quietly determine the size of their impact — the underlying challenge is often the same. The clarity isn't missing. The frame is.
"The best speaking engagements don't leave audiences with a list of things to do. They leave with a fundamentally different way of seeing the thing they're already trying to solve."
Jay Palmer · On the purpose of every engagement
At some point, most of us picked up a blueprint that wasn't ours and started following it anyway. Someone else's timeline. Someone else's way of carrying themselves in a room. Someone else's definition of what ready looks like. The logic makes sense: find the people who made it, study what they did, and replicate your way to the same destination. But you are not them, and the gap between their blueprint and who you actually are does not close through effort. It gets harder to manage. And the energy spent trying to close it is energy that never makes it to the path that was always yours.
Just Be: The Blueprint is not a talk about confidence building or finding your voice. It is a talk about the quiet performance most people have been giving for years without naming it. That performance has a cost. This talk names it. Jay is not an expert who studied authenticity and built a curriculum around it. She is the proof of concept, and audiences leave with the one thing that serves them longer than any framework: the real permission to stop performing and start arriving as who they already are.
Leadership conferences · Executive and management retreats · High-potential and emerging leader programs · Student leadership organizations · Women in leadership forums · Manager cohorts and team offsites
Content and delivery are tailored to your specific audience, format, and event context.
Most health plans don't have a Stars effort problem. They have a Stars focus problem. This talk examines the patterns that lead high-performing quality teams to keep doing more of what isn't working — and introduces a new framework for diagnosing where effort is being deployed versus where it needs to go.
Drawing on regional Stars leadership across 22 states and millions of members, this talk gives quality leaders a concrete model for auditing their current strategy — and a clear picture of what it looks like to redirect resources toward the interventions that actually move the denominator. The room leaves with a different question than the one they walked in with.
VP and Director-level quality leadership · Annual Stars strategy planning sessions · Health plan leadership offsites · QBP and revenue strategy discussions · Medicare Advantage quality conferences
Content and delivery are tailored to your specific audience, format, and event context.
Tell us about your audience, your format, and the conversation you want the room to leave thinking differently about. Every engagement is shaped to the specific context of your event.
Start the Conversation →We typically respond within 48 hours.